Caddo Paint Policies


Order Status

You may check the status of your order at anytime.   Caddo Paint will send a response email when the order is ready for pickup.   Saturday morning orders could be ready the following monday.

For Shreveport store orders calling 318-869-3000 or emailing caddopaint@caddopaint.com

For Bossier City store orders calling 318-746-2700 or emailing bossier@caddopaint.com .

 

Order Cancellation

You may cancel your order at anytime prior to shipping.   Custom tinted paint or special orders may be non-cancellable or incur restock fees.

 

Returns

You can return your purchase up to 30 days from the date of invoice.  Proof of purchase from Caddo Paint is required for all returns.  Final Sale Products such as custom tinted paint or special order products cannot be returned.  

When returning a product please do the following:

         Include a copy of the original invoice or a note with original invoice #, purchase date, and item number for the product. 

         Items must be in new-like condition.

         Please prepay shipping to the original shipping Caddo Paint location.

 

Delivery/Shipping Policy

Caddo Paint may use FedEx ground or UPS ground for shipping within the continental US 48 state area that is out of the Shreveport/Bossier City area.  Overnight shipping may be possible for non-paint/non-liquid products.  For local orders in the Shreveport/Bossier City area, Caddo Paint may use its own delivery trucks.

 

Shipping/Delivery Errors, Missing Items, Damages due to Shipping/Delivery

If you receive an order that arrives damaged or incomplete,  please contact Caddo Paint within 3 days of receiving the shipment.

 

Payment

Caddo Paint accepts Visa, Mastercard, Discover, American Express credit cards for online orders.

Customers picking up orders at one of our locations can also pay by cash.

 

 Privacy Policy

Caddo Paint operates https://store.caddopaint.com/. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from the users of the site.  We use your Personal Information only for providing and improving the Site.  By using the Site, you agree to the collection and use of information in accordance with this policy.  You agree that Caddo Paint may change the terms and conditions under which this site is offered at any time and without notice to you.

 

Information Collection and Use

 While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").


Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, and the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this information.


Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information.


Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


Security

The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 

Changes to This Privacy Policy

This Privacy Policy will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

 

Contact Info

Caddo Paint operates 2 stores in the Shreveport and Bossier City, Louisiana area.

 

Shreveport store                                              

480 East Bert Kouns                                        

Shreveport, LA  71106                                    

Ph 318-869-3000                                            

Email caddopaint@caddopaint.com               


Bossier City store

2050 Benton Road

Bossier City,  LA  71111

Ph 318-746-2700

Email: bossier@caddopaint.com